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No prescription? No problem

For your convenience, there are three different ways to order your contact lenses through GetLenses.


Order your prescribed contact lenses without us checking your prescription

If you have misplaced your written prescription, you can choose to proceed without us verifying your prescription and we will process your order through our European site, GetLenses BV. At GetLenses we would advise you only to choose this option if you are certain you know your prescription is correct (this information will be on your contact lens box), and that you are ordering the contact lenses prescribed by your optician. We strongly promote regular eye care, as sight tests can detect not only changes in your vision but early signs of diseases such as diabetes. Self-prescribing contact lenses could cause damage to your eyes; we would always recommend that you speak to your optician if you want to try different contact lenses.



Send us a copy of your prescription

You can place your order first and then either fax us a copy of your prescription on 0800 652 5561 or email a scan or photo of it to enquiries@getlenses.co.uk. It needs to be in date (within the past 12 months) and legible. Ideally, we'd like to have a copy of your prescription within 24 hours so we can get your order to you as quickly as possible. We'll check your prescription against what you've ordered to make sure all the details are correct.



We can validate your prescription with your optician

All you need to do is enter your optician's details online and we'll do the rest. We'll phone them to confirm your prescription is in date and correct compared with what you've ordered. Most opticians know us so there isn't usually a problem with obtaining your prescription from them.

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